Privacy

SgtPooki LLC, Washington. Last updated 2026-09-18.

This page says what information consult.sgtpooki.com collects, what it is used for, who else handles it, how long it is kept, and how to have it deleted. It is written to be read, not to be scrolled past.

What is collected

When you ask about a website through the form on the front page: your name, your email address, your business name and website address if you give them, which option you picked, and anything you write in the message box.

When you are a customer: the email address you sign in with, your name, your business details, the website we look after for you, every change you send us (the text, where on the site, and any photos, files, or links you attach), the notification and publishing settings you choose, and the dates each change was sent, previewed, approved, and made live.

When you sign in: a cookie named ca_session that keeps you signed in on that browser for thirty days. It contains a signed token and nothing else. There are no advertising or tracking cookies.

When you visit: which pages were viewed, when a form was started or sent, and the page you came from. These are counts sent from the page to this site’s own server. They are not shared with an analytics company and they do not identify you.

Payment details never reach us. Cards are entered on Stripe’s page. We see that a payment happened, the amount, and the last four digits Stripe shows on receipts.

What it is used for

To reply to you, to build and look after your website, to send you the emails you have chosen to receive about your changes and your site, to bill you, and to keep the service working. Nothing else. We do not sell, rent, or trade your information, and we do not use it for advertising.

Who else handles it

The service runs on other companies’ systems, and your information passes through them for the reasons listed:

• Cloudflare: hosts this site, your website, the database, and any photos you upload.
• Resend: sends our email to you.
• GitHub: holds the working copy of your website and the notes for each change, including the text you sent and any photos attached to it, so the work can be done and reviewed.
• Stripe: takes payment and issues receipts and invoices.

Each of these is bound by its own terms and keeps its own security practices. None of them is given your information for any purpose other than running this service for you.

How it is kept safe

Everything is sent and stored over encrypted connections. Sign-in uses a link or code sent to your email; there are no passwords for anyone to steal. Access to your records is limited to the person running the service.

How long it is kept

• Inquiries that do not become customers: deleted on request, and otherwise after one year.
• Photos and files you attach to a change: deleted from our systems within 30 days of the change going live, and immediately if you leave. The copy on your website is yours.
• Customer records and the history of your changes: kept while you are a customer. When you leave, your site stays up for 30 days and your records are deleted within 30 days after that, except what the law requires us to keep for tax and accounting.

Your choices

Email consult@sgtpooki.com to see what we hold about you, to correct it, or to have it deleted. Deleting a customer record while you are still a customer means we can no longer look after your site, so we will confirm before doing it. Notification emails about your changes can be turned off on your account page; emails about billing and about your site being down cannot, because you need them.

Changes to this page

If this page changes in a way that matters, customers are told by email before it takes effect. The date at the top is the date of the current version.

Questions: consult@sgtpooki.com.